Payments & Returns

Payment

We accept the following methods of payment:

PayPal

Credit Cards:

  • Mastercard
  • VISA

Debit Cards:

  • VISA Debit

Payment may be made by any of the above methods and will be debited when we dispatch your order. The total amount you pay is the same, regardless of the payment method used.

All orders are subject to stock availability and authorization of your payment.

All orders on this site will be charged in US dollars. If your bank account uses a different currency than US dollars, your bank may charge a handling fee for currency conversion.

sales tax

Because we’re shipping to the US from an international location, no state level sales tax will be added to your order.

Returns

When Returning Your Item:

  • All items should be returned in their original packaging and unworn. When trying on for fit, please use a carpeted area indoors.
  • Items returned as faulty will require an inspection and we will contact you once that inspection has taken place.
  • Please complete the returns section of your delivery note and enclose with your item.

To obtain your free returns label, please visit https://soletrader.returns.international . You’ll need to enter your order number – which will start with ST – and your email address. You can return the item to your most convenient USPS location.